Website Cookies Policy

Civika AI Ltd

Effective Date: 11 May 2025

Last Updated: 30 March 2026

Applies to: civikaai.com

1. What Are Cookies?

Cookies are small text files stored on your device (computer, smartphone, or tablet) when you visit a website. They help websites function correctly, remember your preferences, and in some cases collect information about how you use the site.

Cookies can be set by the website you are visiting (first-party cookies) or by third-party services integrated into the site (third-party cookies). Some cookies are deleted when you close your browser (session cookies) while others remain on your device for a set period (persistent cookies).

Not all cookies require your consent. Cookies that are strictly necessary for the website to function are exempt from consent requirements under the Privacy and Electronic Communications Regulations (PECR). All other cookies require your explicit consent before they are activated on your device.

2. Who We Are

The data controller responsible for cookies on this website is:

Civika AI LtdClyde Offices, 2nd Floor, 48 West George Street, Glasgow, G2 1BP, United KingdomEmail: connect@civikaai.com

ICO Registration: in progress. This section will be updated upon completion.

3. Cookies We Use

civikaai.com currently uses four cookies. These were identified through a cookie audit conducted in March 2026 using CookieYes. We review and update this list whenever the site changes or a new scan identifies additional cookies.

3.1 Strictly Necessary Cookies

These cookies are essential for the website to function and cannot be switched off. They do not store any personally identifiable information and do not require your consent.

Cookie name: wpEmojiSettingsSupportsProvider: WordPress (Automattic)Purpose: Set by WordPress to determine whether the visitor's browser can display emojis correctly. Required for basic WordPress functionality.Duration: Session (deleted when you close your browser)Type: First-partyConsent required: No

Cookie name: cookieyes-consentProvider: CookieYesPurpose: Set by CookieYes to remember your cookie consent preferences so that your choices are respected on subsequent visits to this site. Does not collect or store any personal information about visitors.Duration: 1 yearType: First-partyConsent required: No

3.2 Analytics Cookies

These cookies help us understand how visitors use our website so we can improve it. They collect information in an anonymised form and require your consent before being activated.

Cookie name: _gaProvider: Google Analytics (Google LLC)Purpose: Calculates visitor, session, and campaign data and tracks site usage for analytics reporting. Stores information anonymously and assigns a randomly generated number to recognise unique visitors.Duration: 1 year 1 monthType: Third-partyConsent required: Yes

Cookie name: ga*Provider: Google Analytics (Google LLC)Purpose: Stores and counts page views, enabling Google Analytics to maintain session state.Duration: 1 year 1 monthType: Third-partyConsent required: Yes

Cookie name: _clckProvider: Microsoft Clarity (Microsoft Corporation)Purpose: Stores a unique user identifier to enable Microsoft Clarity to track user behaviour including page visits, clicks, and scrolling patterns for website analytics and improvement purposes.Duration: 1 yearType: Third-partyConsent required: Yes

Cookie name: _clskProvider: Microsoft Clarity (Microsoft Corporation)Purpose: Connects multiple page views by the same user into a single session recording in Microsoft Clarity.Duration: 1 dayType: Third-partyConsent required: Yes

3.3 Functional Cookies

civikaai.com does not currently use any functional cookies.

3.4 Marketing and Advertising Cookies

civikaai.com does not currently use any marketing or advertising cookies. We do not run remarketing campaigns or use tracking pixels such as Facebook Pixel on this website.

4. How We Obtain Your Consent

When you first visit civikaai.com you will be presented with a cookie banner managed by CookieYes. The banner gives you the following options:

Accept all cookies: activates both necessary and analytics cookies.Reject non-essential cookies: activates only strictly necessary cookies. Analytics cookies are not loaded.Customise preferences: allows you to select which categories of cookies you accept.

Strictly necessary cookies are activated automatically as they are required for the site to function. Analytics cookies are not activated until you have given your explicit consent. This is managed automatically by CookieYes.

Your consent is stored for 12 months via the cookieyes-consent cookie. After 12 months your preferences will be reset and you will be asked again.

5. Managing Your Cookie Preferences

You can change your cookie preferences at any time by:

Clicking the cookie preferences link in the footer of this website to reopen the cookie banner. Adjusting your browser settings to block or delete cookies. Note that blocking all cookies may affect the functionality of this and other websites.

For guidance on managing cookies in your browser, visit:aboutcookies.orgallaboutcookies.org

6. Third-Party Cookies

The analytics cookies on this site are set by Google Analytics, a service provided by Google LLC. Google may process data collected through these cookies in the United States and other countries outside the United Kingdom. Google LLC participates in Standard Contractual Clauses as the transfer mechanism for data processed outside the UK.

For more information about how Google uses data collected through Google Analytics, visit: policies.google.com/privacy.

To opt out of Google Analytics tracking across all websites, you can install the Google Analytics Opt-out Browser Add-on at tools.google.com/dlpage/gaoptout.

7. Your Rights

Under UK GDPR and PECR you have the right to:

Withdraw consent for non-essential cookies at any time by updating your preferences via the cookie banner. Request access to personal data collected through cookies by submitting a Subject Access Request to connect@civikaai.com. Lodge a complaint with the Information Commissioner's Office at ico.org.uk if you believe your rights have not been respected.

8. Changes to the Regulatory Position

Cookie regulation in the United Kingdom is currently subject to change. The Data (Use and Access) Act 2025, which came into force in June 2025, introduced new exceptions to the consent requirement for certain low-risk cookies. The Information Commissioner's Office is expected to publish finalised updated guidance on cookies and storage technologies in Spring 2026.

We will review and update this policy when the ICO publishes its final guidance to ensure we reflect any changes to our obligations. The date of the most recent update is shown at the top of this policy.

9. Contact Us

If you have any questions about our use of cookies or your rights, please contact:

Civika AI LtdEmail: connect@civikaai.comSubject line: Cookie Policy Query

We will acknowledge your query within five working days.

10. Updates to This Policy

We review this Cookies Policy at least annually and whenever a new cookie scan identifies changes to the cookies in use on our website. The latest version will always be available at civikaai.com/website-cookies-policy.

© 2025-2026 Civika AI Ltd. All rights reserved.